Frequently Asked Questions
We offer treks to many different countries. Answers to frequently asked questions differ depending on your destination; however the following are answers which apply to most of our treks regardless of country.
How can I get more information about a particular trek?
We produce comprehensive information for each of our treks. Once you’ve decided which treks interest you, please phone for a trek itinerary. They contain a detailed day by day route, photos and other information which may help answer any questions you may have. Our “Preparing for your Trek” Documents also provide a lot of information. You can discuss any particular trek with our office staff, who can give you practical first hand advice. Please call 01768 484842 for further information, or use any of the contact methods below.
How long a trek should I opt for?
If you have never trekked or camped before, it is often a good idea to start with a shorter trek of less than 12 days. However, if you have walked any of the long-distance trails in the UK or elsewhere, then you will be familiar with the cumulative effects of walking day after day.
How will I cope without my home comforts?
Most people soon adapt to the trek routine and to sleeping in a tent. On some trek routes solar showers, bottled drinks and chocolate bars are available at tea houses/lodges along the way but in off-the-beaten-track areas there are no facilities. However, our staff will do everything possible to make things comfortable for you. You’ll be brought a hot drink with your wake-up call and warm water for washing. Our staff erect and pack away the tents – all you do is pack your own bag and day sack. All your meals are provided during the trek, leaving more time for you to relax and enjoy yourself.
What sort of people travel with us?
A typical Community Action Treks group consists of 10 to 12 participants but occasionally we may take as few as 4 or as many as 16. Most groups consist of a mix of couples, friends and single travelers in the age range 18 to 70. Just over half of our clients are women.
What happens if we don’t get enough people to run a trek?
The minimum number of trekkers varies according to the destination. Each itinerary confirms the minimum numbers required. In general, we can run treks with as few as 2 people, where tea houses are available, but a minimum of 4 people is needed for camping treks. Very occasionally we may not get enough people to run the trek as advertised and we will notify you of this no later than two months prior to departure. When we operate the trip using tea house accommodation, there is no surcharge. In other cases we will offer you the same holiday at a surcharge OR the option of transferring to another holiday or departure date OR a full refund.
I have selected a trek but the scheduled dates are not convenient – can you help?
We are very happy to talk about customizing trek routes and dates to suit customers.
Age – am I too old or too young?
There will be people of all ages trekking, the most usual range is mid 20’s to mid 60’s. Trekkers under the age of 18 must be accompanied by a parent or responsible adult. We have a policy of not arranging treks which ascend over 3500 metres for trekkers who are 14 years old or younger. With this exception we are happy to organise treks to suit all age ranges and will advise on physical/medical conditions if you have any doubts.
How fit should I be?
Whether you have done any trekking before or not you will still need to train – on as varied terrain as possible – so that you gain maximum enjoyment from the trek. You will be walking for between five and nine hours a day for several days in succession. This will depend upon the planned route for the day, local weather conditions, your own pace and that of all group members. The trek is not a race; you will be encouraged to go at your own pace but we must stress that pre-trek training is essential. Notes and advice on a training routine will be sent to you on registration.
What will the trekking facilities be like?
You will share a double tent unless you wish to pay a supplement for a single. You do not have to do any cooking or erect tents – our treks are fully catered with staff to guide, cook, put up the tents and clear the campsites prior to departure. There will be no showers but you will be provided with hot water for washing and there will be toilet tents.
What will the food be like on trek?
All meals and hot drinks on trek are included. This will be 3 cooked meals per day – a high-carbohydrate, largely vegetarian diet consisting of a mixture of western and regional food.
What is the trekking day like?
Every morning you will be woken (early – usually daybreak) with a hot drink and hot water for washing; you will get a good cooked breakfast before you set off. The distance walked each day is measured in hours rather than kilometres – estimated times are on the detailed itineraries. There is a break at midday when lunch is provided and every evening there is a three-course meal served in the mess tent at camping tables and chairs.
What equipment will I need?
When you register you will be offered full advice about any equipment you need – this consists of sensible walking clothes, a good waterproof, walking boots that support your ankles and a good four season sleeping bag. We can arrange the hire of sleeping bags in many of our trekking regions.
What will I have to carry whilst on trek?
You will carry a small day-sack with, for example, your camera, sun cream, waterproof layer, lightweight additional clothing, snacks and water. Your water will be provided each day – boiled and safe to drink. You should not attempt to carry more than 6 kg in your day-sack.
What will the weather be like?
As our treks are in mountain terrain the weather can be variable. The best times to trek can be accessed here.
What happens if I am ill or have an accident?
There is a first aid kit and the trekking staff have received first aid training. You must be responsible for your own, personal medical requirements (if any) and you must complete CAT’s standard medical information form. You will also need travel insurance that will cover helicopter rescue and repatriation in the event of serious emergency. Further information about this is provided on registration.
What’s included/excluded in the price?
A full list of exclusions and inclusions is given at the end of all our itineraries but the most important point to note is that our trek prices are for the land only part of the package, international airfares are excluded.
Will I have to carry my luggage?
Not on trek. All trek baggage will be transported by porters or in support vehicles unless otherwise stated. You will only need to carry your day sack on trek with your personal items you need for the day.
Do I require specialist kit?
Our “Preparing for your Trek” document will confirm for you the equipment or clothing you will need and our staff are on hand to advise in case of further questions.
Are payments for travel arrangements protected?
All monies paid by you for the air holiday package shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 5830. ATOL protection covers all packages where both the flights and trekking parts of the package are arranged by us. For further information please see our Booking Conditions.