How to Book
We prefer to chat through your requirements prior to you finalising your trek choices so that we can help you determine the best trek for your availability, fitness and experience. Please call us on 01768 484842 or email us at firstname.lastname@example.org to discuss your trip.
We have detailed itineraries for all our treks, which include a route description and details of what the trip price includes and excludes. These are available from our website or from our office. Please ensure you have seen the itinerary for your trip prior to booking. A Booking Form with Booking Conditions is available from our website or from our office.
As flight prices now vary so widely, all our trips are now sold on a “land-only” basis. This means a fairer price for all our clients – if you book early you get the widest choice of flights, usually at the cheapest fares. Those who book late may well find flights are more expensive with less choice of timings or routings.
Flights for individuals: If you wish us to secure international flights for you we will quote you for a flight. We require you to pay us in full for your flight at the time that we reserve it for you.
If you choose to book your own flights it is essential that before doing so, you contact the CAT office to ensure that your trip is guaranteed to run
Group flights: If you are booking in a group of 10 or more travelling together, we can usually arrange a group flight. In this case, we require a flight deposit at the time of arranging the flights and the flight balance is due with the trek balance.
Extension options are available for most of our trips. To avoid disappointment or further expense, it is always best to discuss your extension requirements with us prior to arranging any flights. Please indicate on the booking form if you are considering an extension.
If you are travelling alone we will allocate rooms and tents on a shared basis with someone of the same gender. If you would prefer to pay for a single room or a single tent, please indicate this on the booking form (subject to availability – not always possible on some treks).
To secure a booking a £300 deposit must accompany a signed booking form. We accept payments by cheque (to Community Action Treks) or bank transfer.
International flights sourced by us require payment in full at the time we secure the flights for you (see International Flights section). This will happen as soon as your chosen trip has sufficient participants to guarantee the departure.
The trek balance is due 8 weeks prior to departure. We ask you to make a note of the balance due date that is on your invoice, as, to keep costs to a minimum, reminder invoices are not sent out.
Last minute bookings
Any bookings made less than 8 weeks prior to departure require full payment with the booking form.
On receipt of your booking
We will send you a confirmation letter and an invoice which will outline your payment schedule. We will also send you a country-specific document called “Preparing for your trek”, which will tell you in detail the things you need to do prior to your trek. It also includes the essential information, including visa advice, monetary matters, equipment lists, medical and insurance forms etc. We strongly advise all clients to ensure that they have adequate insurance cover as soon as they have made a booking with us – see Preparing for your Trek for detailed insurance requirements.
On receipt of your balance payment
Wwe will send you your joining instructions, hotel details and flight itineraries (if you requested us to book your flights).
Many of our trips require visas, and it is your responsibility to get these, except for Bhutan and Tibet which we will obtain for you.
Most countries require you to have at least 6 months validity on your passport when you enter the country. Please check to see if you need to renew your passport.
We reserve the right to amend our booking conditions and itineraries. Please check with the office that you have the latest version of these.